STUDIO ETIQUETTE
CONTACT FREE
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Personal Mats: Bring your own mat. No rentals will be available. We will have some for purchase.
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Water and Towels: Please bring your own towel(s). We will have some for purchase if you need ( no rentals) . Water will still be available for purchase as well, however we recommend you bring your own.
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Self Check In: Please check-in through our website or the Mindbody app. Once you arrive at the studio, let the front desk know you are here.
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HOT ROOM ETIQUETTE
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Class Reservation: Reserve your class in advance. Reservations are a STRONGLY ENCOURAGED! If we reach our room capacity, a waitlist will be implemented.
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Mat Markers: Please place the top of your mat at the pre-marked areas.
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Change Rooms: Please keep it simple. One at a time in/out for a quick drop off of things.
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CHECK YOUR SYMPTOMS
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Stay at home: If you have a cough, fever, or symptoms of COVID-19, please stay home and do not attend for the health and safety of yourself and others.
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COVID-19 Check: If you have tested positive for COVID-19 or have been in contact with anyone who has, please do not attend class for at least 14 days until you test negative for COVID-19.
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Thankful: We are so thankful for your help in keeping our yoga community safe.
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KEEP IT Clean
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Thorough Sanitization: We are proud to say that all surfaces at our studio are cleaned with hospital grade EPA approved disinfectants daily. We will be cleaning thoroughly before and after each class.
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Do I need a reservation to attend class?Reservations are Strongly Encouraged! Reserving your class beforehand greatly helps out our teachers during the check-in process. However, we are happy to help you out in person if needed. Please go through our website to book classes using your email/login credentials. We do have a capacity limit, so in the rare event this is reached, we may not be able to accommodate those without a reservation.
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How do I make a reservation?You can make a reservation by clicking on our booking online tab or via our mindbody app.
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How do I cancel a reservation?You can cancel your reservation by clicking on "cancel" in your profile activity within your account.
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How far in advance can I make a reservation?You may make a reservation up to 14 days in advance.
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Is there a waitlist if a class is full?We are open to full capacity. We don't anticipate many waitlists, but yes there is a waitlist offered if needed. If there is a cancellation, we will notify you at least 2 hours prior to class to let you know that you have been automatically moved from the waitlist and into the class. Make sure you are opted in to receive emails. Please take yourself off of the waitlist if you realize you are no longer going to be able to attend. This will allow another yogi on the waitlist to get moved into the class.
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When can I make my payment?If you are not on any of our member plans you will need to purchsae a class cards/packages through our online store. You will not be able to make an Unpaid Reservation.
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What if Anda Yoga House cancels class?If class is cancelled, you will receive an email notification and will not be charged. Be sure to check your email before heading to class.
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What if the class time or our teacher changes?If there any changes, you will receive an email notification and will not be charged. Be sure to check your email before heading to class.
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How many classes can I reserve?Book Away!
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When can I make a reservation?You can make a reservation by clicking on the book online tab or via our mindbody app. You may make reservation up to 10 mins before class starts.
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What is your cancellation policy?While we don't implement any late/no-show fee's, we do ask that you cancel any classes you are no longer able to attend. This is a tremendous help to our teachers/staff during the check-in process before each class. It also helps fellow yogis who may be on the waitlist. We thank you for your attention to this! We reserve the right to change this policy if no-shows become a problem.
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When do I need to arrive for my booked class?Studio doors will open no later than 15 mins prior to the start of class. You will need to be present no later than 5 mins prior to class in order to keep your booking. Late arrivals will not be accommodated.